TrainYourEars Support TrainYourEars Support

Can I purchase TrainYourEars as a gift?

Yes, buying TrainYourEars as a gift is possible. You just have to click here to add the “GIFT” product to the cart. Then continue with the checkout process as usual. Once you have finished the purchase, you will receive a confirmation email with instructions to send us the information of the person who will receive […]

Do you offer any sort of student discount?

Yes, we offer a 20% student discount. Please send us a photo of your student card ID and the name of your university or school to support@trainyourears.com. Once received, we will give you a 20% coupon 🙂

I’ve paid, but I didn’t receive an email

After the purchase, you should receive an email with your Download Links and License Key. It usually takes less than 5 minutes, although, on some occasions, it might take longer. If the email is not there after a while, check your spam/updates/promotions folder. If the email is not in those folders, don’t worry. It’s not […]

I need an invoice

If you need an invoice or a payment receipt from TrainYourEars, please visit this page: Once you are on that page, enter your Order ID or License key. You can find both of them in your purchase email. If you have any problems, do not hesitate to contact us. We’ll be happy to help.

My credit card is not accepted

If you tried to purchase TrainYourEars, but your credit card wasn’t accepted, please try again using Paypal. Sometimes it seems to work better. You don’t need to create a Paypal account; you can pay with your credit card as well. Just go to the checkout page, select the Paypal Express Checkout option and click on “Pay with […]

Is it a one-time payment?

Yes. TrainYourEars is a one-time payment with lifetime support 🙂

How much does it cost in USD (or other currencies)?

The price in USD (or other currencies) depends on the daily USD-EUR ratio. You can see the price in USD and other currencies on the checkout page. You will find the currency buttons just after the billing details (see image below). Click on “USD” or any other currency to see the price. After the purchase, you […]