TrainYourEars Support TrainYourEars Support

Reset preferences folder

Sometimes, things can go wrong, and you may want to reset the preferences to see if it helps. Or maybe you want to start again from scratch. Remember to export any exercise you want to preserve before resetting the preferences. PC (Windows) Go to C:/Users/YOUR-NAME/AppData/Roaming/Cycling’74/ and delete the TrainYourEars EQ Edition 2 folder. The folder […]

I have BitDefender and TrainYourEars doesn’t open

If you have BitDefender and TrainYourEars doesn’t open, please update to the latest version. You can use this page to get your Download Links and License Key: If you have any problem, contact us and we will help you out.

I hear pops and/or crackling when using the Live Input in macOS

Please try switching to the ad_portaudio drivers. They usually work better than Core Audio with BlackHole.

There is no sound on the training

You should keep the song playing and then switch to the “Training” tab to train. If this does not solve the problem, please contact us so we can help out.

TrainYourEars doesn’t open

Please try resetting your preferences folder. You can read the instructions here. If that doesn’t solve the problem, contact us, and we will help you out.

I have upgraded macOS, and TYE has stopped working

If you have installed a new version of macOS and TrainYourEars has stopped working, it’s enough to update to the latest version. You can use this page to get your Download Links again: If you have any problems, contact us, and we will help you out.